As an ICT Service provider, Fanar is Focusing on the delivery of responsive, seamless and high quality services that satisfy our costumers business needs.
Our experienced consultants always work closely with costumers in planning, implementation and continuous service improvement. Not only meet, but to exceed our customers expectations.
Applying Fanar hands-on experience with end-to-end business service management, we help customers leverage Standardized and global best practices to fuel the business growth and improve end-user satisfaction.
Our service delivery consultants assess customers support needs, suggest service package that suite the business, agree on a Service Level Agreement (SLA) and consolidate resources such as on-site engineers, help desk, on-call support and remote support centers to give the best service. The mode of service delivery is jointly discussed and the optimum deployment pattern is agreed on, along with management reporting and monitoring.